LM
Lucas M

1 reviews | Active since Oct 2021

01 Feb 2022, 15:09

Credit Report....Bad Service

I was handed over to Nimble as part of my debt review process a few years ago and I have since settled all my debts. My credit report shows that I still owe Wonga and I have missed payments. Nimble closed the account on their side and sent me a paid-up letter but Wonga is still not closed 5 months later!! Please close the account as this is impacting my credit applications.

0
Replies (2)
Wonga
Wonga's reply01 Feb 2022, 16:10
Official
Hi Lucas,

We sincerely apologize for any inconvenience caused. 

Please email us a copy of your credit report to ***.

Please email us a copy of your credit report from 

(Transunion,oExperian,oXDS,oCompuscan and Vericred). 

They are the 5 capital bureaus.

Please do not email us a copy of your Clearscore account as that information 

is not accurate and needs to be taken up with them directly.

Thank you for your patience.

The Wonga Team.
Wonga
Wonga's reply02 Feb 2022, 08:25
Official
Hi Lucas,

Thank you for your response.

We can confirm that we have actioned your request 

and have emailed you a formal response.

Kind Regards

The Wonga Team.