GL
Garron L
1 reviews | Active since Oct 2022
04 Oct 2022, 09:52
Credit report removal - Loan paid up
Please update my credit record AS A MATTER OF URGENCY I have paid up my loan 4 months ago. Yet it stills reflects on my credit record.
I have mailed my credit report and paid up letter. This must please be resolved urgently. This has been a frustration. I will take matters further if I keep on being ignored and not responded to.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
05 Oct 2022, 09:42Hi Garron,
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
Wonga's reply05 Oct 2022, 09:42
Official
Hi Garron,
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
GL
Garron L's updateReviewer Update
05 Oct 2022, 14:41Thank you “The Wonga Team” please can I get email confirmation once the update has been sent to the bureaus. I sent in my docs more than 48hrs ago. Please can it be done urgently!!!
My email address is on my profile.
My email address is on my profile.
GL
Garron L's update05 Oct 2022, 14:41
Reviewer Update
Thank you “The Wonga Team” please can I get email confirmation once the update has been sent to the bureaus. I sent in my docs more than 48hrs ago. Please can it be done urgently!!!
My email address is on my profile.
My email address is on my profile.
Wonga's replyOfficial
10 Oct 2022, 08:16Hi Garron,
Thank you for your response.
We can confirm that an email will be sent to your registered email address
with the confirmation of the update.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that an email will be sent to your registered email address
with the confirmation of the update.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 Oct 2022, 08:16
Official
Hi Garron,
Thank you for your response.
We can confirm that an email will be sent to your registered email address
with the confirmation of the update.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that an email will be sent to your registered email address
with the confirmation of the update.
Thank you for your patience.
The Wonga Team.