AM
Andile M

1 reviews | Active since Sept 2023

13 Feb 2025, 07:05

Credit

I'm happy with there services and they recently updated their website and it is very easy to use. And I hope in the future the company will work on updating our credit profile as you can go for the full three months without any updates. This is really damaging to our scores

0
Replies (1)
Wonga
Wonga's reply13 Feb 2025, 09:36
Official
Hi Andile
 
 We appreciate the positive feedback we will definitely look into improving our credit record updating time 
 We are thrilled that you are happy with our service. 
 
It takes a maximum of 30 days after your payment, for credit record updates to reflect on your side 
If the 30-day period has passed and your credit report has not been updated, please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated urgently.

Please keep in mind that Clearscore is not considered as a reliable credit report.
 
 Please go to my profile and reviews to rate if you would recommend us to your friends and Family.   
                                                                                                                                   
 We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
  
 Thanks
 The Wonga Team.