MM
Mohau M
1 reviews | Active since Oct 2017
01 Oct 2020, 21:01
Credit bureau not updated
I have paid up my account on 27th August 2020 even today my credit profile hasn't been updated, we are in October now,
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
02 Oct 2020, 08:25Hi Mohau,
We're so sorry for any inconvenience caused.
Once you settle your loan with Wonga an update gets sent
to all credit bureaus to have your ITC record updated.
Please email us a copy of your credit report to ***
and we will investigate why your account has not been updated.
Please send us a private message with your ID number to start
the investigation process.
Thank you
The Wonga Team.
We're so sorry for any inconvenience caused.
Once you settle your loan with Wonga an update gets sent
to all credit bureaus to have your ITC record updated.
Please email us a copy of your credit report to ***
and we will investigate why your account has not been updated.
Please send us a private message with your ID number to start
the investigation process.
Thank you
The Wonga Team.
Wonga's reply02 Oct 2020, 08:25
Official
Hi Mohau,
We're so sorry for any inconvenience caused.
Once you settle your loan with Wonga an update gets sent
to all credit bureaus to have your ITC record updated.
Please email us a copy of your credit report to ***
and we will investigate why your account has not been updated.
Please send us a private message with your ID number to start
the investigation process.
Thank you
The Wonga Team.
We're so sorry for any inconvenience caused.
Once you settle your loan with Wonga an update gets sent
to all credit bureaus to have your ITC record updated.
Please email us a copy of your credit report to ***
and we will investigate why your account has not been updated.
Please send us a private message with your ID number to start
the investigation process.
Thank you
The Wonga Team.
Wonga's replyOfficial
02 Oct 2020, 12:29Hi Mohau,
We have responded to you via our email platform.
Please attach your credit report to the email and
we will send the update request to all credit bureaus
to have your ITC record updated.
Thank you.
The Wonga Tam.
We have responded to you via our email platform.
Please attach your credit report to the email and
we will send the update request to all credit bureaus
to have your ITC record updated.
Thank you.
The Wonga Tam.
Wonga's reply02 Oct 2020, 12:29
Official
Hi Mohau,
We have responded to you via our email platform.
Please attach your credit report to the email and
we will send the update request to all credit bureaus
to have your ITC record updated.
Thank you.
The Wonga Tam.
We have responded to you via our email platform.
Please attach your credit report to the email and
we will send the update request to all credit bureaus
to have your ITC record updated.
Thank you.
The Wonga Tam.
MM
Mohau M's updateReviewer Update
05 Oct 2020, 11:24I have sent my credit report last week and still don't have feedback as when will this be updated, now your *********** customer service is asking me when did I pay as if its not showing on the system, today is 40th days since I paid the account,
MM
Mohau M's update05 Oct 2020, 11:24
Reviewer Update
I have sent my credit report last week and still don't have feedback as when will this be updated, now your *********** customer service is asking me when did I pay as if its not showing on the system, today is 40th days since I paid the account,