MW
Mozenique W
1 reviews | Active since Dec 2018
25 Jan 2019, 08:51
******* companies not respecting the Clients
this is the worst service i have received ever, Wonga has given my account over to this Company and at the same time they still debit me, even after all the arrangements i have made as a good citizen to do the right thing and pay an account that is not on my name. I have made an arrangement to Pay R1000 every month and Currently being debited twice buy Lrg Attorneys and they're Client Wonga. what was the point of handing me over in the first place
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
28 Jan 2019, 10:46 Hi Mozenique,
Our apologies for the delay in response.
We're sorry to hear that your account has been debited twice, even though you've setup a repayment arrangement. This is definitely not the Wonga Way.
We have not received your details. Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Our apologies for the delay in response.
We're sorry to hear that your account has been debited twice, even though you've setup a repayment arrangement. This is definitely not the Wonga Way.
We have not received your details. Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's reply28 Jan 2019, 10:46
Official
Hi Mozenique,
Our apologies for the delay in response.
We're sorry to hear that your account has been debited twice, even though you've setup a repayment arrangement. This is definitely not the Wonga Way.
We have not received your details. Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Our apologies for the delay in response.
We're sorry to hear that your account has been debited twice, even though you've setup a repayment arrangement. This is definitely not the Wonga Way.
We have not received your details. Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's replyOfficial
29 Jan 2019, 10:34Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's reply29 Jan 2019, 10:34
Official
Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's replyOfficial
01 Feb 2019, 10:52 Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's reply01 Feb 2019, 10:52
Official
Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's replyOfficial
04 Feb 2019, 08:36 Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's reply04 Feb 2019, 08:36
Official
Hi Mozenique,
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We have still not received your details.
Your complaint is important to us and we would like to resolve it for you.
Kindly send us a private message with your ID number contact details. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team