Hellopeter
Share Your Experience
CA
Crystal A

1 reviews | Active since Feb 2024

04 Jul 2024, 16:58

Confused

got called by Blake last Friday and I had them informed that I will have them paid this coming Saturday...they called again yesterday to set up a debi check mandate,for an amount of r425 due to late payment but on my wonga account it says that the amount is only r365. Can you please tell me why Blake said that it's r425?

0
Replies (5)
Wonga
Wonga's reply04 Jul 2024, 22:58
Official
Hi Crystal 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered email address so we may assist further.

Thanks,
The Wonga Team
Wonga
Wonga's reply07 Jul 2024, 23:05
Official
Hi Crystal 

Please refer to our response that we have sent to your registered email address. 

Thanks,
The Wonga Team

CA
Crystal A's update08 Jul 2024, 16:27
Reviewer Update
I arranged for a debicheck to take place and it went odd.. I accepted the mandate and everything.
Wonga
Wonga's reply10 Jul 2024, 14:50
Official
Hi Crystal 

Please contact our DCA Blakes to get more information about your payment arrangement.
Blakes: ***

Thanks,
The Wonga Team
CA
Crystal A's update01 Aug 2024, 13:29
Reviewer Update
Hi. Can wonga call me again please. There was a problem with me phone