EM
Elizabeth M

1 reviews | Active since Nov 2019

19 Nov 2019, 10:49

Concerned

I am very disappointed,I've never app**** for a loan with you Wonga, someone did ***** using the information on my Cv and I'd copy,now he took R4000 loan from you.I want to know how did you approved that loan without pay slip and bank statement.It looks like people who work from your department the are the one who do *****,and I think that guy who did this he is from your department or he have connection with someone working at your department.I want answers,how can you approve that loan without payslip and bank statement??Am gonna take this further. Anonymous

0
Replies (2)
Wonga
Wonga's reply19 Nov 2019, 13:40
Official
Hi Elizabeth,

We're so sorry to hear that you've been a victim of *****.

Please send us a private message with your contact number so we can investigate this and contact you immediately.

Thank You
The Wonga Team
Wonga
Wonga's reply25 Nov 2019, 09:20
Official
Hi Elizabeth,

We have still not received your information as previously requested.

Your complaint resolution is important to us.

Kindly send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.

Thank You
The Wonga Team