LM
Leha M
1 reviews | Active since Oct 2020
28 May 2021, 08:21
Communication
Hi, I have no problem with Wonga, the only thing is their communication is very bad, I have paid my account in full Wednesday evening, I have send emails upon emails with proof of payment, and advising them to update the system till today, no response. I got a sms saying this morning no funds in my account to debit, Kindly check your system and emails promptly, I think all matters will be resolved. Please update your system as my account is paid in full.
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Wonga's replyOfficial
28 May 2021, 12:07Good day,
Thank you for getting in touch with us.
We humbly apologize for any inconvenience caused.
We have received your proof of payment and have successfully updated your Wonga account.
We advise that an early EFT payment must be done 5 days prior to your original debit date this is because it takes upto 72 working hours to allocate on our side.
We have emailed you a copy of your paid up letter to the email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
Thank you for getting in touch with us.
We humbly apologize for any inconvenience caused.
We have received your proof of payment and have successfully updated your Wonga account.
We advise that an early EFT payment must be done 5 days prior to your original debit date this is because it takes upto 72 working hours to allocate on our side.
We have emailed you a copy of your paid up letter to the email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
Wonga's reply28 May 2021, 12:07
Official
Good day,
Thank you for getting in touch with us.
We humbly apologize for any inconvenience caused.
We have received your proof of payment and have successfully updated your Wonga account.
We advise that an early EFT payment must be done 5 days prior to your original debit date this is because it takes upto 72 working hours to allocate on our side.
We have emailed you a copy of your paid up letter to the email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
Thank you for getting in touch with us.
We humbly apologize for any inconvenience caused.
We have received your proof of payment and have successfully updated your Wonga account.
We advise that an early EFT payment must be done 5 days prior to your original debit date this is because it takes upto 72 working hours to allocate on our side.
We have emailed you a copy of your paid up letter to the email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.