RC
Reinhardt C

1 reviews | Active since Aug 2014

18 Nov 2020, 11:52

*****CLIENT DATA NOT SAFE AT WONGA*********WRONG SMS SENT

****************Client DATA NOT SAFE AT WONGA - Received wrong account sms - forwarded to WONGA their systems cannot be trusted - Called Wonga call centre Agent not very helpful, all that she could tel me is that she escalated to ***** department with no resolve.

0
Replies (1)
Wonga
Wonga's reply18 Nov 2020, 16:13
Official
Hi  Reinhardt,

We sincerely apologize for any inconvenience caused.

We can assure you that is not  the Wonga way!

Please send us a private message with your ID number and contact details

to arrange a call back from our ***** Team to 

start an investigation process as to what transpired. 

Thank you for your patience.

The Wonga Team