TM
Tshepang M
1 reviews | Active since Jan 2022
29 Mar 2022, 13:55
ClearScore Report showing missed Wonga payments when payments were actually made!!!
I have just checked my ClearScore report and it appears Wonga has recorded that I missed my loan repayments for January and February! This has negatively affected my credit score and I am planning to purchase a car in the next month. I have not missed any payments with Wonga (both debit orders came off!) and am not sure why this is not recorded correctly. This is now negatively impacting MY life because someone or some system is ***********!!! I need this resolved ASAP and I need you to clear my name and record that you have now dented.
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Replies (1)
Wonga's replyOfficial
29 Mar 2022, 14:47Hi Tshepang,
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile.
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile.
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
Wonga's reply29 Mar 2022, 14:47
Official
Hi Tshepang,
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile.
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile.
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.