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SK
Senzo K

1 reviews | Active since Apr 2024

18 Apr 2024, 11:50

Change email address please

I'm trying to login but I can't I have submitted my ID and proof of address for them to change but no one is assisting I've sent numerous emails for them to change it.

0
Replies (3)
Wonga
Wonga's reply18 Apr 2024, 12:40
Official
Hi Senzo, 
Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming the email address you sent your documents to and the Subject line used so we may locate your email address. 

Thanks, The Wonga Team 

Best regards,

SK
Senzo K's update18 Apr 2024, 13:31
Reviewer Update
*** 
Subject line is change email address 
Wonga
Wonga's reply18 Apr 2024, 16:39
Official
Hi Senzo,

Thank-you for confirming your details and patience while we reviewed your account.

Our records show that your query has now been resolved as your email address was updated by our Customer Care Team.

Thanks,The Wonga Team

Best regards,