TB
Thato B

1 reviews | Active since Aug 2024

18 Aug 2024, 13:46

Cash did not reflect

You guys lack sense of urgency and definitely do not live up to your contract. I had an emergency and I app**** and got accepted for a loan. 3 days now and it still hasn’t reflected and I don’t even need the money anymore ! You better not debit money that I did not receive. 🫵🏽

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Replies (1)
Wonga
Wonga's reply23 Aug 2024, 10:08
Official
Hi Thato  
Thanks for your message.

If your loan has been approved, and your cash is now on its way to your bank account.
 
Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
 
Please do not hesitate to contact us if you have any further queries. We will be glad to assist you.
 
Kind Regards,The Wonga Team