Can't keep to the debit date but you have to accept a debicheck

Item: Wonga
Rating: 1
Author: deneyahrens D

Why do one accept a debicheck, if you just deduct the debit order when you want? My debit date was scheduled for the 26th of Dec 2023 however the debit order went of on the 15th of Dec 2023? Aren't I suppose to pay less interest when deducted earlier?? Thank you for messing up my finances for the month. Not only happend to me. Not happy with you

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Replies (1)

Wonga's replyOfficial

19 Dec 2023, 09:49

Hi

Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.

Please provide us with your Name and Surname, ID Number and registered email address so that we can review your account and revert with feedback.

Thanks
The Wonga Team

Wonga's reply19 Dec 2023, 09:49

Official