TVdW
Talitha Van der Weshuizen
1 reviews | Active since Apr 2011
03 Sept 2015, 08:45
Can someone help me please??
Good day<br> I've take loans with Wonga, but last month, ran into some financial problems and can't reply the loan as agreed.<br> <br> I have phone your collections department, whom (very rudely) informed me that I don't have repayment options - That I must either pay the full loan once off, or in 2 instalments. I tried to explain to this person that I can not afford this!! At this point, the person laughed at me... REALLY?? <br> <br> I WANT TO PAY THIS LOAN!!! But I need a way which I can afford.<br> <br> Please contact me urgently - someone who actually listens when you speak to them!!!
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Wonga's replyOfficial
03 Sept 2015, 11:05Hello talie1883,
Dear Talitha,
I have escalated your message to the Head of Customer Operations to follow up with the collections team. I am assured you will be contacted shortly with feedback and an update on your account status.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Talitha,
I have escalated your message to the Head of Customer Operations to follow up with the collections team. I am assured you will be contacted shortly with feedback and an update on your account status.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply03 Sept 2015, 11:05
Official
Hello talie1883,
Dear Talitha,
I have escalated your message to the Head of Customer Operations to follow up with the collections team. I am assured you will be contacted shortly with feedback and an update on your account status.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Talitha,
I have escalated your message to the Head of Customer Operations to follow up with the collections team. I am assured you will be contacted shortly with feedback and an update on your account status.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,