Can I you please help??!!!!!
Good day
I contacted you today about my account, you advised me that it is sitting with LGR attorneys. I phoned them afterwards, they tell me that account is not with them (it is in the archives), I have no clue what that means. In simple terms, I do not know who to pay and it annoying cause I would really love to settle this account.
Regards, Godfrey
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Replies (3)0
Replies (3)
Wonga's replyOfficial
19 Feb 2019, 13:04Hi Godfrey,
We're sorry to hear about your experience.
This is definitely not the Wonga-way.
We would like to investigate this matter and resolve it, as your complaint is important to us.
Kindly send us a private message with your ID and contact number. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your details.
Thank You
The Wonga Team
We're sorry to hear about your experience.
This is definitely not the Wonga-way.
We would like to investigate this matter and resolve it, as your complaint is important to us.
Kindly send us a private message with your ID and contact number. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your details.
Thank You
The Wonga Team
Best regards,
Wonga's reply19 Feb 2019, 13:04
Official
Hi Godfrey,
We're sorry to hear about your experience.
This is definitely not the Wonga-way.
We would like to investigate this matter and resolve it, as your complaint is important to us.
Kindly send us a private message with your ID and contact number. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your details.
Thank You
The Wonga Team
We're sorry to hear about your experience.
This is definitely not the Wonga-way.
We would like to investigate this matter and resolve it, as your complaint is important to us.
Kindly send us a private message with your ID and contact number. Sonja from our Customer Resolutions team, will contact you immediately, once we've received your details.
Thank You
The Wonga Team
Best regards,
's updateReviewer Update
19 Feb 2019, 13:31Hi there
ID number ***, cell ***
's update19 Feb 2019, 13:31
Reviewer Update
Hi there
ID number ***, cell ***
Wonga's replyOfficial
19 Feb 2019, 13:33Thank you for providing your details.
We will contact you immediately.
We will contact you immediately.
Best regards,
Wonga's reply19 Feb 2019, 13:33
Official
Thank you for providing your details.
We will contact you immediately.
We will contact you immediately.
Best regards,