IL
IAN L
1 reviews | Active since Apr 2011
11 May 2026, 11:07
Bugging me to take loans
I am under legal debt review. You are prohibited from contacting me directly. All communication must go to my debt counsellor. If you call again, I will report you to the National Credit Regulator (NCR) for harassment. I have emailed you regarding this matter before which of course was ignored. Remove me from your system. I am not interested.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
11 May 2026, 11:30Hi Ian,
Firstly, please accept our sincere apologies for the frustration and inconvenience caused.
We acknowledge your concerns regarding communication while under debt review. Please note that we have not received formal notification or documentation from your debt counsellor relating to your account.
Could you kindly confirm which email address the documents were previously sent to? Alternatively, your debt counsellor is welcome to resend the relevant documents to our Customer Care team at *** so we can update our records accordingly and ensure future communication is directed appropriately.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve the matter.
Kind regards,
Wonga Team
Firstly, please accept our sincere apologies for the frustration and inconvenience caused.
We acknowledge your concerns regarding communication while under debt review. Please note that we have not received formal notification or documentation from your debt counsellor relating to your account.
Could you kindly confirm which email address the documents were previously sent to? Alternatively, your debt counsellor is welcome to resend the relevant documents to our Customer Care team at *** so we can update our records accordingly and ensure future communication is directed appropriately.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve the matter.
Kind regards,
Wonga Team
Best regards,
Wonga's reply11 May 2026, 11:30
Official
Hi Ian,
Firstly, please accept our sincere apologies for the frustration and inconvenience caused.
We acknowledge your concerns regarding communication while under debt review. Please note that we have not received formal notification or documentation from your debt counsellor relating to your account.
Could you kindly confirm which email address the documents were previously sent to? Alternatively, your debt counsellor is welcome to resend the relevant documents to our Customer Care team at *** so we can update our records accordingly and ensure future communication is directed appropriately.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve the matter.
Kind regards,
Wonga Team
Firstly, please accept our sincere apologies for the frustration and inconvenience caused.
We acknowledge your concerns regarding communication while under debt review. Please note that we have not received formal notification or documentation from your debt counsellor relating to your account.
Could you kindly confirm which email address the documents were previously sent to? Alternatively, your debt counsellor is welcome to resend the relevant documents to our Customer Care team at *** so we can update our records accordingly and ensure future communication is directed appropriately.
Thank you for bringing this to our attention, and we appreciate your patience while we resolve the matter.
Kind regards,
Wonga Team
Best regards,
IL
IAN L's updateReviewer Update
11 May 2026, 11:33***
IL
IAN L's update11 May 2026, 11:33
Reviewer Update
***
Wonga's replyOfficial
11 May 2026, 12:08 Hi Ian,
Thank you for your prompt response.
To ensure that we do not contact you directly going forward, kindly ask your debt counsellor to send their details and supporting documentation to our Customer Care email address shared in our previous message.
Once received, we will update our records accordingly.
Kind regards,
Wonga Team
Thank you for your prompt response.
To ensure that we do not contact you directly going forward, kindly ask your debt counsellor to send their details and supporting documentation to our Customer Care email address shared in our previous message.
Once received, we will update our records accordingly.
Kind regards,
Wonga Team
Best regards,
Wonga's reply11 May 2026, 12:08
Official
Hi Ian,
Thank you for your prompt response.
To ensure that we do not contact you directly going forward, kindly ask your debt counsellor to send their details and supporting documentation to our Customer Care email address shared in our previous message.
Once received, we will update our records accordingly.
Kind regards,
Wonga Team
Thank you for your prompt response.
To ensure that we do not contact you directly going forward, kindly ask your debt counsellor to send their details and supporting documentation to our Customer Care email address shared in our previous message.
Once received, we will update our records accordingly.
Kind regards,
Wonga Team
Best regards,
IL
IAN L's updateReviewer Update
11 May 2026, 12:12Will do. In the meantime please remove me from your data base. Even with the completion with debt review process I will have no interest in any future credit
IL
IAN L's update11 May 2026, 12:12
Reviewer Update
Will do. In the meantime please remove me from your data base. Even with the completion with debt review process I will have no interest in any future credit
Wonga's replyOfficial
11 May 2026, 12:40Hi Ian,
We understand your concerns and can assist with restricting your profile to ensure that you will no longer be able to make use of our services going forward.
Kind regards,
Wonga Team
We understand your concerns and can assist with restricting your profile to ensure that you will no longer be able to make use of our services going forward.
Kind regards,
Wonga Team
Best regards,
Wonga's reply11 May 2026, 12:40
Official
Hi Ian,
We understand your concerns and can assist with restricting your profile to ensure that you will no longer be able to make use of our services going forward.
Kind regards,
Wonga Team
We understand your concerns and can assist with restricting your profile to ensure that you will no longer be able to make use of our services going forward.
Kind regards,
Wonga Team
Best regards,