RV
Retha V
1 reviews | Active since Sept 2022
05 Oct 2022, 10:54
Bs Service from Wonga - ****ty Service
Still waiting for Wonga to call or email me regarding the issue around a loan paid of long ago and still trying to get money from me. No emails from them no calls. Again utter **** service. No one should waste their time with bs like this.
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Wonga's replyOfficial
05 Oct 2022, 11:41Hi Retha,
We sincerely apologize for the inconvenience caused.
As per your previous Hello Peter complaints,
we have confirmed that we received a total of 4 email on your account.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per your previous Hello Peter complaints,
we have confirmed that we received a total of 4 email on your account.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
Wonga's reply05 Oct 2022, 11:41
Official
Hi Retha,
We sincerely apologize for the inconvenience caused.
As per your previous Hello Peter complaints,
we have confirmed that we received a total of 4 email on your account.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per your previous Hello Peter complaints,
we have confirmed that we received a total of 4 email on your account.
We have reviewed what has transpired on your account and can confirm that we have escalated
your account to a profile updates team as a matter of urgency.
Please allow 7-14 working days for the credit bureaus to update your account
as we can confirm that they might have a backlog.
Thank you for your patience.
The Wonga Team.