BP
Bernadette P

1 reviews | Active since Jun 2016

29 Nov 2017, 10:28

Breach of contract

Hi

I have a short term loan with an arrangement to pay on the 24th November 2017. I was not debited as instructed by myself on that date and cannot get through to a call centre and the email is invalid. The funds are available for repayment but yet interest is ****tinually being charge. I need this resolved today and need assurance my ITC profile will not be compromised!

0
Replies (4)
Wonga
Wonga's reply29 Nov 2017, 10:46
Official

Good Morning Bernadette

Thank you for chatting with Carl. He will keep you posted along they want and assist you to the best of his ability.

Thank you for allowing us to turn this situation around for you.

Kind Regards

The Wonga Team

BP
Bernadette P's update30 Nov 2017, 13:43
Reviewer Update
Thanks for the assistance Carl, you really are excellent!
BP
Bernadette P's update30 Nov 2017, 13:43
Reviewer Update
Thanks for the assistance Carl, you really are excellent!
Wonga
Wonga's reply30 Nov 2017, 13:52
Official

Hi Carl - thanks so much. May we ask you to kindly revert your rating too :)

Carl will contact you further - he has some positive news to share :)

Thank you

The WongaTeam