Blake and associates and Wonga Settlement issue

Item: Wonga
Rating: 1
Author: Otsile M

I paid my outstanding balance with Blake Associates to complete my Wonga loan last year December. This would have closed my account but there is an outstanding amount in arrears which should be because Blacke associates and Wonga aren't communicating which prolonged settlement resulting in such arrears. Both companies aren't taking my issue seriously.

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Replies (2)

Wonga's replyOfficial

14 Jan 2025, 12:20

Hi Otsile

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered email address so we may assist further.

Thanks,The Wonga Team

Wonga's reply14 Jan 2025, 12:20

Official

Wonga's replyOfficial

16 Jan 2025, 09:12

Hi Otsile

Thank-you for your patience while we looked into your account.
We have reviewed your account and see that you have been offered a 50% discounted settlement. We have updated your account and can confirm that your wonga loan is paid in full.

We hope this helps resolve your query

Thanks,The Wonga Team

Wonga's reply16 Jan 2025, 09:12

Official