MM
Mandisa M

1 reviews | Active since Jun 2014

15 Nov 2021, 11:01

BEYOND ANGRY

My goodness if there was anything below zero you' d get it from me!!!!!! Who on earth redirects their call centre number to the collections department????? 😠😠😠😠 Been trying to get through customer care with no luck!??????

Emails are even worse, rather you change your turn around time to 2 months instead of two days🙄... Your service sucks!!!!

Now to the actual query, why on earth have you not updated my ITC profile? This account was PAID UP in AUGUST already and still it shows that I OWE YOU on ITC????? WHAT THE ****????? YOU RUINING MY SCORE ****IT?!!!! FIX THIS AND FAST OR HELL WILL BREAK LOOSE!!!!!! 😠😠😠😠😠

WHY WOULD YOU EVEN SEND ME A PAID UP LETTER IF YOU NOT GOING TO UPDATE YOUR RECORDS? BULL ****!!!!

SOMEONE IS GETTING PAID FOR NOT DOING THE JOB!!!!! THIS COMPANY WILL FAIL DISMALLY.... MARK MY WORDS. YOU RUINING PEOPLES LIVES!!!!

0
Replies (3)
Wonga
Wonga's reply15 Nov 2021, 11:32
Official
Hi Mandisa,

We humbly apologize for any inconvenience caused.

Kindly confirm your ID number in order for us to investigate 

your account and assist you accordingly..

Thank you for your patience 

The Wonga Team.
MM
Mandisa M's update15 Nov 2021, 15:43
Reviewer Update
Responded via email. ref:_00D1ttGhe._5003WDAyTt:ref
Wonga
Wonga's reply16 Nov 2021, 08:00
Official
Hi Mandisa,

Thank you for your response.

We will liaise directly with your via our email platform.

Kind Regards 

The Wonga Team.