WS
Wesley S
1 reviews | Active since Mar 2011
04 Feb 2021, 11:16
Being sent from pillar to post to settle account
Since June 2020 i have been send from pillar to post regarding my settlement. Having to phone multiple lawyers that sms with discpunted settlement and then never forwarding me account details to do the settlement. When i phone back then no one knows about the settlement and they will contact me back but with no success. This is now becoming a problem and the next step if this does not work will be to contact the ombudsman.
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Replies (2)
Wonga's replyOfficial
04 Feb 2021, 11:30Hi Wesley,
We're so sorry for any inconvenience caused.
We have reviewed your account and it is being managed by our
debt collections agency VVM attorneys.
We have escalated your account to our finance manager and
a settlement letter has been emailed to your registered email address.
The settlement letter will be valid for 7 days and it will
have the banking details where payment should be made into.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and it is being managed by our
debt collections agency VVM attorneys.
We have escalated your account to our finance manager and
a settlement letter has been emailed to your registered email address.
The settlement letter will be valid for 7 days and it will
have the banking details where payment should be made into.
Thank you for your patience.
The Wonga Team.
Wonga's reply04 Feb 2021, 11:30
Official
Hi Wesley,
We're so sorry for any inconvenience caused.
We have reviewed your account and it is being managed by our
debt collections agency VVM attorneys.
We have escalated your account to our finance manager and
a settlement letter has been emailed to your registered email address.
The settlement letter will be valid for 7 days and it will
have the banking details where payment should be made into.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and it is being managed by our
debt collections agency VVM attorneys.
We have escalated your account to our finance manager and
a settlement letter has been emailed to your registered email address.
The settlement letter will be valid for 7 days and it will
have the banking details where payment should be made into.
Thank you for your patience.
The Wonga Team.
WS
Wesley S's updateReviewer Update
04 Feb 2021, 12:06This is not the settlement that was offered when i accepted it. The settlement was less 30% i have kept the money one side for the settlement and now not on the letter.
WS
Wesley S's update04 Feb 2021, 12:06
Reviewer Update
This is not the settlement that was offered when i accepted it. The settlement was less 30% i have kept the money one side for the settlement and now not on the letter.