KS
Kreation S
1 reviews | Active since Jul 2012
30 Jun 2015, 08:13
Becareful of Wonga
Be careful when you report Wonga on Hello Peter. You may not qualify for their loans again.<br> <br> I app**** three times and I was approved but never got the money into my account. I then wrote a complaint on Hellopeter. I got a call from Wonga, and they advised me to try again. Just after that call, suddenly I did not qualify. Before I lodged a complaint I did, but the very same day they decide to call me, I no longer do.<br> <br> So, be careful out there.
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Wonga's replyOfficial
30 Jun 2015, 09:41Hello Bedja15,
Dear Tiyani,
Thanks for your message. I am sorry that you did not qualify for a loan but assure you this has nothing to do with a complaint being registered on HelloPeter. The new affordability assessments in keeping with the recent amendments to the National Credit Act has meant that customers' affordability criteria is more stringent based on all your outstanding loans and retail and credit cards.
If you would like a detailed reason as to why your loan was declined, please call Wonga Customer Services on 0861-966-421.
Kind regards,
Priscilla Urquhart (Head of Communications. Wonga SA)
Dear Tiyani,
Thanks for your message. I am sorry that you did not qualify for a loan but assure you this has nothing to do with a complaint being registered on HelloPeter. The new affordability assessments in keeping with the recent amendments to the National Credit Act has meant that customers' affordability criteria is more stringent based on all your outstanding loans and retail and credit cards.
If you would like a detailed reason as to why your loan was declined, please call Wonga Customer Services on 0861-966-421.
Kind regards,
Priscilla Urquhart (Head of Communications. Wonga SA)
Wonga's reply30 Jun 2015, 09:41
Official
Hello Bedja15,
Dear Tiyani,
Thanks for your message. I am sorry that you did not qualify for a loan but assure you this has nothing to do with a complaint being registered on HelloPeter. The new affordability assessments in keeping with the recent amendments to the National Credit Act has meant that customers' affordability criteria is more stringent based on all your outstanding loans and retail and credit cards.
If you would like a detailed reason as to why your loan was declined, please call Wonga Customer Services on 0861-966-421.
Kind regards,
Priscilla Urquhart (Head of Communications. Wonga SA)
Dear Tiyani,
Thanks for your message. I am sorry that you did not qualify for a loan but assure you this has nothing to do with a complaint being registered on HelloPeter. The new affordability assessments in keeping with the recent amendments to the National Credit Act has meant that customers' affordability criteria is more stringent based on all your outstanding loans and retail and credit cards.
If you would like a detailed reason as to why your loan was declined, please call Wonga Customer Services on 0861-966-421.
Kind regards,
Priscilla Urquhart (Head of Communications. Wonga SA)