SG
Sibonisiwe G
1 reviews | Active since Sept 2015
27 Apr 2026, 09:01
Be aware they might **** you
So I settled my account with these guys as per the settlement amount Wonga gave me. And I made the payment same day, to my surprise they are added interest to my account later that day and they do not want to give me my paid up letter. I called them and sent them and email with the clause that explain the settlement amount but they Don't Care.
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Wonga's replyOfficial
27 Apr 2026, 13:13 Hi Sibonisiwe, Thank you for your message, and we’re sorry for any confusion or frustration this may have caused. The outstanding balance is related to your account having been handed over to our debt collection partner, Nimble. This occurred after we were unable to successfully collect payments during December, January, and February. We understand that unexpected fees can be concerning. Please note that a collection fee is app**** when an account falls into arrears and is managed through a collection process. This is communicated as part of our terms to ensure transparency. If you have any more questions please don’t hesitate to reach out — we’re here to help. Kind regards,
Wonga Team
Wonga Team
Wonga's reply27 Apr 2026, 13:13
Official
Hi Sibonisiwe, Thank you for your message, and we’re sorry for any confusion or frustration this may have caused. The outstanding balance is related to your account having been handed over to our debt collection partner, Nimble. This occurred after we were unable to successfully collect payments during December, January, and February. We understand that unexpected fees can be concerning. Please note that a collection fee is app**** when an account falls into arrears and is managed through a collection process. This is communicated as part of our terms to ensure transparency. If you have any more questions please don’t hesitate to reach out — we’re here to help. Kind regards,
Wonga Team
Wonga Team