KH
Kelebogile H
1 reviews | Active since Nov 2018
30 Nov 2018, 13:05
BAD SERVICE-NO RESPONSE
GOOD DAY,
I REQUESTED A SETTLEMENT LETTER ON MONDAY 26/11/2018,IT IS NOW FRIDAY 30/11/2018,I HAVE NOT RECEIVED IT ?!! LGR ADVISED THAT THEY ARE WAITING ON YOU TO SEND IT TO THEM ?! HOW LONG DOES IT TAKE TO GENERATE THIS LETTER ?????? IT IS SOOOOO PATHETIC TO WAIT SO LONG FOR A LETTER AND ITS CAUSING UNNECESSARY DELAYS ON MY SIDE.
CAN SOMEONE PLEASE SEND ME THIS LETTER BEFORE CLOSE OF BUSINESS TODAY.. I CAN NOT BE WAITING 5 DAYS FOR A LETTER.
MY REQUESTS FROM OTHER SERVICE PROVIDERS DID NOT EVEN TAKE 24HOURS FOR A SETTLEMENT LETTER TO BE SENT TO ME !!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
30 Nov 2018, 13:23Hi Kelebogile,
We're sorry to hear that you have not received the settlement letter as requested.
Nooreen from our Customer Resolutions team will contact you immediately and assist you further.
Thank You
The Wonga Team
We're sorry to hear that you have not received the settlement letter as requested.
Nooreen from our Customer Resolutions team will contact you immediately and assist you further.
Thank You
The Wonga Team
Best regards,
Wonga's reply30 Nov 2018, 13:23
Official
Hi Kelebogile,
We're sorry to hear that you have not received the settlement letter as requested.
Nooreen from our Customer Resolutions team will contact you immediately and assist you further.
Thank You
The Wonga Team
We're sorry to hear that you have not received the settlement letter as requested.
Nooreen from our Customer Resolutions team will contact you immediately and assist you further.
Thank You
The Wonga Team
Best regards,
KH
Kelebogile H's updateReviewer Update
30 Nov 2018, 16:29Nooreen : Thank you for your assistance.
KH
Kelebogile H's update30 Nov 2018, 16:29
Reviewer Update
Nooreen : Thank you for your assistance.