NS
Nhlanhla S

1 reviews | Active since Jul 2023

28 Jul 2023, 13:41

Bad Service from Wonga and Nimble Group

Wonga and Nimble group are making me a fool. I took out a loan back in 2020, I called in on the 25th of Jan 2021 and asked them how much I need to pay to settle the account. I was told to pay R4104.34, which I payed on the same day but they still handed over the account to Nimble group.

I have sent the proof of payment and even requested the recordings where I was told to pay this amount to settle my accounts with them.

They still refuse to pull the recordings and they are not assisting me with anything.

0
Replies (2)
Wonga
Wonga's reply31 Jul 2023, 10:34
Official
Hi Nhlanhla, 

We sincerely apologize for the inconvenience caused. 

Please provide us with your registered email address so that we can review your account and revert with feedback.

Thank you for your patience. 

The Wonga Team. 
Wonga
Wonga's reply31 Jul 2023, 15:54
Official
Hi Nhlanhla, 

We can confirm that the email address provided is not registered on your Wonga account.

Please provide us with the best possible time and contact number 

in order to assist you as soon as possible.

Thank you for your patience. 

The Wonga Team.