ZM
Zola M
1 reviews | Active since Sept 2021
27 Oct 2021, 11:02
Bad service
Good day
Kindly remove and update my account to zero, i paid using Nimble , and the account is listed twice on Transunion , now it looks like i have 2 accounts, 1 with Wonga and 1 with Nimble.
I need this updated asap.. i sent you guys my proof of payment the day i did payment . I have been phoning and your phones are busy , and i dont get anyone to phone me back with i select option 6 for call back ,
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
27 Oct 2021, 11:33Hi Zola,
We humbly apologize for any inconvenience caused.
We can confirm that due to your account being ceded to Norman Bissett and Associates,
they will send an update request to all credit bureaus to have your ITC profile updated.
Once the Nimble group updates your account, will your Wonga profile
automatically be updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that due to your account being ceded to Norman Bissett and Associates,
they will send an update request to all credit bureaus to have your ITC profile updated.
Once the Nimble group updates your account, will your Wonga profile
automatically be updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply27 Oct 2021, 11:33
Official
Hi Zola,
We humbly apologize for any inconvenience caused.
We can confirm that due to your account being ceded to Norman Bissett and Associates,
they will send an update request to all credit bureaus to have your ITC profile updated.
Once the Nimble group updates your account, will your Wonga profile
automatically be updated.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that due to your account being ceded to Norman Bissett and Associates,
they will send an update request to all credit bureaus to have your ITC profile updated.
Once the Nimble group updates your account, will your Wonga profile
automatically be updated.
Thank you for your patience.
The Wonga Team.
ZM
Zola M's updateReviewer Update
04 Nov 2021, 03:18Good day Nimble has removed the account, but Wonga still shows as active on my most credit score like Experian and Clear score, I ask that you remove and close the account from your side please.
ZM
Zola M's update04 Nov 2021, 03:18
Reviewer Update
Good day Nimble has removed the account, but Wonga still shows as active on my most credit score like Experian and Clear score, I ask that you remove and close the account from your side please.
Wonga's replyOfficial
04 Nov 2021, 08:34Hi Zola,
Thank you for your response.
Please email us a copy of your credit report to ***.
We will escalate your account to the relevant department
to send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Please email us a copy of your credit report to ***.
We will escalate your account to the relevant department
to send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply04 Nov 2021, 08:34
Official
Hi Zola,
Thank you for your response.
Please email us a copy of your credit report to ***.
We will escalate your account to the relevant department
to send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Please email us a copy of your credit report to ***.
We will escalate your account to the relevant department
to send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.