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LINDIWE N

1 reviews | Active since Mar 2022

03 Mar 2022, 09:43

BAD SERVICE

I have settled my account with wonga on Monday and I called them on Tuesday after waiting on the line for 15 minutes to answer my call and I was told that the settlement will show on my account on Thursday and to it's Thursday and it's still showing that I still owe... I have send emails and call with no respond.

0
Replies (6)
Wonga
Wonga's reply03 Mar 2022, 11:53
Official
Hi Lindiwe,

We humbly apologize for any inconvenience caused.

Your payment has not been allocated.

Kindly forward the proof of payment to ***

in order for us to escalate your payment to our finance team.

Thank you for your response.

The Wonga Team. 
LN
LINDIWE N's update03 Mar 2022, 11:57
Reviewer Update
Kindly give the email address so I send proof of payment
LN
LINDIWE N's update03 Mar 2022, 12:34
Reviewer Update
Kindly forward the proof of payment to ***********
Please provide email address where I can send proof of payment.
Wonga
Wonga's reply03 Mar 2022, 12:37
Official
HI Lindiwe,

Thank you for your response.

You may email the proof of payment to ***.

Thank you for your response.

The Wonga Team. 
LN
LINDIWE N's update03 Mar 2022, 12:41
Reviewer Update
where is the email all I see is ***********???
Wonga
Wonga's reply03 Mar 2022, 13:58
Official
Hi Lindiwe,

We going to send you an email now.

Thank you for your response.

The Wonga Team.