Bad service and bad attitude

Hello

I have been trying to apply for a short term loan with Wonga since yesterday and their customer care call centre have no clue on how to assist me. I have been informed to upload my documents on their website but I wasn't successful since there wasn't any upload tab on the website. This is after I have spoken to their useless IT support, who also told me that their website is fully functional but has no other means to assist. My biggist concern was the fact that they required me to login with my personal banking details which I did thinking that it would be as simple as that but little did I know that it wouldn't. I received a login notification on email from my bank but nothing was done. I now fear for my personal banking details that it could be compromised with no help. However, the staff whom were trying to helpe also show no sign that they were there to help me either than to fight with me. I've dealt with many finance provides call centre in the past and none of them have ever showed me what Wonga has showed me.

I'm completely disappointed, as a result I will never ever try use them again.