SJ
Shannen J

1 reviews | Active since Feb 2021

31 Aug 2021, 13:10

Bad service & admin

This service provider has not updated my account & has now gotten some consulting firm harassing me. My debit order went off but they haven’t updated my account.

0
Replies (2)
Wonga
Wonga's reply31 Aug 2021, 15:01
Official
Hi Shannen,

We sincerely apologize for any inconvenience caused.

Kindly confirm your ID number in order for us to investigate and escalate your query.

Thank you for your patience.

The Wonga Team.
Wonga
Wonga's reply06 Sept 2021, 11:56
Official
Hi Shannon, 

Thank you for your response.

Upon investigation we can confirm that you were assisted via our contact center.

Thank you fro your patience.

The Wonga Team.