Bad service

Item: Wonga
Rating: 1
Author: Petrus T

I am disappointed and dissatisfied with you guys, I mean it's over 8hrs waiting for you to finish reviewing my bank statement. I called but still nothing.

Helpful (0)

Replies (4)

Petrus T's updateReviewer Update

03 Apr 2025, 20:17

Please assist I've been calling you guys the whole day

Petrus T's update03 Apr 2025, 20:17

Reviewer Update

Please assist I've been calling you guys the whole day

Petrus T's updateReviewer Update

04 Apr 2025, 08:09

How long does it take to get funds from you ? Because wow you will wait

Petrus T's update04 Apr 2025, 08:09

Reviewer Update

How long does it take to get funds from you ? Because wow you will wait

Wonga's replyOfficial

04 Apr 2025, 08:48

Hi Petrus

Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message to confirm your SA ID number so we can assist further.

Thanks,
The Wonga Team

Wonga's reply04 Apr 2025, 08:48

Official

Wonga's replyOfficial

04 Apr 2025, 09:46

Hi Petrus,

Thank-you for your response.

Thanks,The Wonga Team

Wonga's reply04 Apr 2025, 09:46

Official

Hi Petrus,

Thank-you for your response.

Thanks,The Wonga Team