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Gift M

1 reviews | Active since Jan 2024

12 Jan 2024, 10:06

BAD SERVICE

Bad bad service I am not happy with wonga, I took a loan and paid it off and took another one but they deducted amount of last payment on the loan they gave me ...even worse they don't answer the calls, emails. Never ever again I borrow from these people

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Replies (4)
Wonga
Wonga's reply12 Jan 2024, 11:01
Official
Hi Gift

Thank-you for your feedback. 
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. 

Please provide us with your Name and Surname, ID Number and registered email address so that we can review your account and revert with feedback.
                                                                                                                                  
 
Thanks
The Wonga Team. 

Wonga
Wonga's reply15 Jan 2024, 14:37
Official
Thank-you for confirming your details.

We have reviewed your account and can confirm that we have processed a refund of R 952.68 into your bank account.
Please expect the funds to reflect tomorrow or Wednesday on your side.
 

Thanks
The Wonga Team.

GM
Gift M's update15 Jan 2024, 21:58
Reviewer Update
Thank you got my refund
Wonga
Wonga's reply16 Jan 2024, 18:52
Official
Hi Gift 

We appreciate the feedback. 
We are thrilled that we were able to resolve your complaint. 
                                                                                                                                  
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
 
Thanks
The Wonga Team.