MP
Mpho P
1 reviews | Active since Apr 2017
08 Dec 2020, 09:21
bad service
I paid my account on the 1st like I do every month , I sent an email with my credit report ,you not updating my report as paid and this is affecting my application. Please do this asap
Helpful (0)
Replies (8)0
Replies (8)
Wonga's replyOfficial
08 Dec 2020, 11:56Hi Mpho,
We apologize for any inconvenience caused.
We have escalated your account to our profile update department
and they will send an urgent update request to all credit bureaus to
have your ITC profile updated.
Their turn around time is usually 5-30 days but we have marked your request
as urgent and it will be actioned as a matter of urgency.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused.
We have escalated your account to our profile update department
and they will send an urgent update request to all credit bureaus to
have your ITC profile updated.
Their turn around time is usually 5-30 days but we have marked your request
as urgent and it will be actioned as a matter of urgency.
Thank you for your patience.
The Wonga Team.
Wonga's reply08 Dec 2020, 11:56
Official
Hi Mpho,
We apologize for any inconvenience caused.
We have escalated your account to our profile update department
and they will send an urgent update request to all credit bureaus to
have your ITC profile updated.
Their turn around time is usually 5-30 days but we have marked your request
as urgent and it will be actioned as a matter of urgency.
Thank you for your patience.
The Wonga Team.
We apologize for any inconvenience caused.
We have escalated your account to our profile update department
and they will send an urgent update request to all credit bureaus to
have your ITC profile updated.
Their turn around time is usually 5-30 days but we have marked your request
as urgent and it will be actioned as a matter of urgency.
Thank you for your patience.
The Wonga Team.
MP
Mpho P's updateReviewer Update
08 Dec 2020, 12:03You did know my ID number,whose account are you going to update ?
The account is not settled I need of November payment to be updated urgently as paid on time.You are just answering for the sake ,can you please stop this nonsense
The account is not settled I need of November payment to be updated urgently as paid on time.You are just answering for the sake ,can you please stop this nonsense
MP
Mpho P's update08 Dec 2020, 12:03
Reviewer Update
You did know my ID number,whose account are you going to update ?
The account is not settled I need of November payment to be updated urgently as paid on time.You are just answering for the sake ,can you please stop this nonsense
The account is not settled I need of November payment to be updated urgently as paid on time.You are just answering for the sake ,can you please stop this nonsense
Wonga's replyOfficial
08 Dec 2020, 12:07Hi Mpho,
Your ID number is attached to your Hello Peter complaint
and we have reviewed your account.
We are aware that you want your November payment to be updated
and can assure you that your complaint is being attended to.
Thank you for your patience.
The Wonga Team.
Your ID number is attached to your Hello Peter complaint
and we have reviewed your account.
We are aware that you want your November payment to be updated
and can assure you that your complaint is being attended to.
Thank you for your patience.
The Wonga Team.
Wonga's reply08 Dec 2020, 12:07
Official
Hi Mpho,
Your ID number is attached to your Hello Peter complaint
and we have reviewed your account.
We are aware that you want your November payment to be updated
and can assure you that your complaint is being attended to.
Thank you for your patience.
The Wonga Team.
Your ID number is attached to your Hello Peter complaint
and we have reviewed your account.
We are aware that you want your November payment to be updated
and can assure you that your complaint is being attended to.
Thank you for your patience.
The Wonga Team.
MP
Mpho P's updateReviewer Update
08 Dec 2020, 12:12This needs to happen immediately,do tell me about 5-30 days,Monthly payments need to be updated monthly as I pay monthly.So can this update happen asap ,I email my report and no on is responding,your contact centre and Facebook is useless.I pay my account monthly and therefore should be retreated with respect
MP
Mpho P's update08 Dec 2020, 12:12
Reviewer Update
This needs to happen immediately,do tell me about 5-30 days,Monthly payments need to be updated monthly as I pay monthly.So can this update happen asap ,I email my report and no on is responding,your contact centre and Facebook is useless.I pay my account monthly and therefore should be retreated with respect
MP
Mpho P's updateReviewer Update
08 Dec 2020, 15:38Hello ?????
MP
Mpho P's update08 Dec 2020, 15:38
Reviewer Update
Hello ?????
Wonga's replyOfficial
08 Dec 2020, 16:10Hi Mpho,
We can confirm that our specialists that works hand in hand
with the credit bureaus has sent an urgent update request to
all credit bureaus.
Thank you for your patience
The Wonga Team.
We can confirm that our specialists that works hand in hand
with the credit bureaus has sent an urgent update request to
all credit bureaus.
Thank you for your patience
The Wonga Team.
Wonga's reply08 Dec 2020, 16:10
Official
Hi Mpho,
We can confirm that our specialists that works hand in hand
with the credit bureaus has sent an urgent update request to
all credit bureaus.
Thank you for your patience
The Wonga Team.
We can confirm that our specialists that works hand in hand
with the credit bureaus has sent an urgent update request to
all credit bureaus.
Thank you for your patience
The Wonga Team.
MP
Mpho P's updateReviewer Update
09 Dec 2020, 09:55When will this be done ? I can not wait for 5days as I am busy with a bon Application
MP
Mpho P's update09 Dec 2020, 09:55
Reviewer Update
When will this be done ? I can not wait for 5days as I am busy with a bon Application
MP
Mpho P's updateReviewer Update
09 Dec 2020, 10:52hello
MP
Mpho P's update09 Dec 2020, 10:52
Reviewer Update
hello