TM
Thembinkosi M
1 reviews | Active since Sept 2019
30 Apr 2025, 13:00
Bad service
I so confused I just missed one payment for this month as I had a funeral to pay for, so O couldn’t honour my payment for this month and the lady called me from the Wonga for a payment arrangement I agree to pay but wanted confirm with my partner and she said she will call me back yesterday but never called now today I’m receiving sms from Nimble company, meaning they have taken my account to debt collection which I told that lady she must call as I would agree to pay that R2130 something she said I must pay for the remaining 3 month. Now you guys just take my account to debt collectors without even talking to me or negotiating with me what a bad company you guys are.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
30 Apr 2025, 13:02Hi Thembinkosi
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, SA ID number and registered email address so we may assist further.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, SA ID number and registered email address so we may assist further.
Thanks,
The Wonga Team
Wonga's reply30 Apr 2025, 13:02
Official
Hi Thembinkosi
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, SA ID number and registered email address so we may assist further.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your Name, Surname, SA ID number and registered email address so we may assist further.
Thanks,
The Wonga Team
TM
Thembinkosi M's updateReviewer Update
04 May 2025, 19:33So why ask for my details then not attend to my query
TM
Thembinkosi M's update04 May 2025, 19:33
Reviewer Update
So why ask for my details then not attend to my query
Wonga's replyOfficial
07 May 2025, 10:34Hi Lerato
Thank-you for your patience while we looked into your account
Please note that the lady you spoke is also from Nimble collections. Wonga does not have an inhouse collections and Nimble collects on our behalf.
Kindly arrange a payment with them should they call again, or you can contact them directly on the details below
Agency: Nimble CollectionsContact: ***
Kind Regards
The Wonga Team
Thank-you for your patience while we looked into your account
Please note that the lady you spoke is also from Nimble collections. Wonga does not have an inhouse collections and Nimble collects on our behalf.
Kindly arrange a payment with them should they call again, or you can contact them directly on the details below
Agency: Nimble CollectionsContact: ***
Kind Regards
The Wonga Team
Wonga's reply07 May 2025, 10:34
Official
Hi Lerato
Thank-you for your patience while we looked into your account
Please note that the lady you spoke is also from Nimble collections. Wonga does not have an inhouse collections and Nimble collects on our behalf.
Kindly arrange a payment with them should they call again, or you can contact them directly on the details below
Agency: Nimble CollectionsContact: ***
Kind Regards
The Wonga Team
Thank-you for your patience while we looked into your account
Please note that the lady you spoke is also from Nimble collections. Wonga does not have an inhouse collections and Nimble collects on our behalf.
Kindly arrange a payment with them should they call again, or you can contact them directly on the details below
Agency: Nimble CollectionsContact: ***
Kind Regards
The Wonga Team