Bad Service!
Never borrow money from Wonga EVER. They don't remove themselves from your credit score even MONTHS after they have their money! They never answer emails or anything!
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Wonga's replyOfficial
10 Dec 2020, 13:19Hi Julius Ryno,
We humbly apologize for any inconvenience caused.
Once you settle your Wonga loan an automatic update request gets
sent to all credit bureaus to have your ITC profile updated.
We will investigate why your profile was not updated.
Your ID number is linked to a different email address and the last email
we received from your registered email address was on the 09-10-2020.
Our contact center is experiencing very high volumes and will attend
to your emails shortly.
The credit bureau can take 5-30 days to update your details and we have
marked the update request as urgent.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Once you settle your Wonga loan an automatic update request gets
sent to all credit bureaus to have your ITC profile updated.
We will investigate why your profile was not updated.
Your ID number is linked to a different email address and the last email
we received from your registered email address was on the 09-10-2020.
Our contact center is experiencing very high volumes and will attend
to your emails shortly.
The credit bureau can take 5-30 days to update your details and we have
marked the update request as urgent.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 Dec 2020, 13:19
Official
Hi Julius Ryno,
We humbly apologize for any inconvenience caused.
Once you settle your Wonga loan an automatic update request gets
sent to all credit bureaus to have your ITC profile updated.
We will investigate why your profile was not updated.
Your ID number is linked to a different email address and the last email
we received from your registered email address was on the 09-10-2020.
Our contact center is experiencing very high volumes and will attend
to your emails shortly.
The credit bureau can take 5-30 days to update your details and we have
marked the update request as urgent.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Once you settle your Wonga loan an automatic update request gets
sent to all credit bureaus to have your ITC profile updated.
We will investigate why your profile was not updated.
Your ID number is linked to a different email address and the last email
we received from your registered email address was on the 09-10-2020.
Our contact center is experiencing very high volumes and will attend
to your emails shortly.
The credit bureau can take 5-30 days to update your details and we have
marked the update request as urgent.
Thank you for your patience.
The Wonga Team.