VN
Victoria N
1 reviews | Active since Dec 2020
02 Dec 2020, 18:01
Bad service
Hi
I made an advance payment to wonga on Friday and still havent received my paid up letter. Instead I get a statement on Monday with outstanding amount...
I've been trying to call in since friday to no avail and sending through emails.
Honestly this is bad service
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
04 Dec 2020, 09:27Hi Victoria,
We're so sorry for the delay in responses as our contact
center has been experiencing very high volumes.
Please inbox us your ID number to access your account
and once your payment updates will we email you a paid up letter
and send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
We're so sorry for the delay in responses as our contact
center has been experiencing very high volumes.
Please inbox us your ID number to access your account
and once your payment updates will we email you a paid up letter
and send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply04 Dec 2020, 09:27
Official
Hi Victoria,
We're so sorry for the delay in responses as our contact
center has been experiencing very high volumes.
Please inbox us your ID number to access your account
and once your payment updates will we email you a paid up letter
and send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.
We're so sorry for the delay in responses as our contact
center has been experiencing very high volumes.
Please inbox us your ID number to access your account
and once your payment updates will we email you a paid up letter
and send an update request to all credit bureaus to have your
ITC profile updated.
Thank you for your patience.
The Wonga Team.