MM
Madeli M
1 reviews | Active since Sept 2021
17 Jan 2022, 15:22
Bad service
Can Wonga fix this mess they created ,I had a loan with Wonga failed to pay it ,now I tried making payment arrangements to settle the account,they respond to tell me it's handed over to Blake and associates.
Now I have nimble loan reflecting on my ITC reports they say Wonga sold the account to them ,but both nimble and Wonga are now active on my credit report.
I contacted nimble to have the issue fixed no reply from nimble just today got a call from a Private number claiming to be nimble an hour later , Shapiro Shakir collection agency calls claiming to represent Wonga.
I am now confused with collection agency must I contact to make a settlement.
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Replies (1)
Wonga's replyOfficial
17 Jan 2022, 16:06Hi Madeli,
We sincerely apologize for any inconvenience caused.
We can confirm that your account was with Blakes and Associates
on the 04-05-2020.
Wonga works with different debt collections agencies and due to the
length of time your account was overdue, we can confirm
that your Wonga loan was ceded to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way.
Please liaise directly with the Nimble group (Norman Bisset and Associates).
Please contact them on *** and they will action your request.
We can confirm that your ITC record will be updated once your loan
has been settled and paid in full.
Your ITC profile should reflect that your loan was sold to the Nimble group.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that your account was with Blakes and Associates
on the 04-05-2020.
Wonga works with different debt collections agencies and due to the
length of time your account was overdue, we can confirm
that your Wonga loan was ceded to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way.
Please liaise directly with the Nimble group (Norman Bisset and Associates).
Please contact them on *** and they will action your request.
We can confirm that your ITC record will be updated once your loan
has been settled and paid in full.
Your ITC profile should reflect that your loan was sold to the Nimble group.
Thank you for your patience.
The Wonga Team.
Wonga's reply17 Jan 2022, 16:06
Official
Hi Madeli,
We sincerely apologize for any inconvenience caused.
We can confirm that your account was with Blakes and Associates
on the 04-05-2020.
Wonga works with different debt collections agencies and due to the
length of time your account was overdue, we can confirm
that your Wonga loan was ceded to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way.
Please liaise directly with the Nimble group (Norman Bisset and Associates).
Please contact them on *** and they will action your request.
We can confirm that your ITC record will be updated once your loan
has been settled and paid in full.
Your ITC profile should reflect that your loan was sold to the Nimble group.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm that your account was with Blakes and Associates
on the 04-05-2020.
Wonga works with different debt collections agencies and due to the
length of time your account was overdue, we can confirm
that your Wonga loan was ceded to Norman Bisset and Associates.
Wonga unfortunately, cannot assist you in any way.
Please liaise directly with the Nimble group (Norman Bisset and Associates).
Please contact them on *** and they will action your request.
We can confirm that your ITC record will be updated once your loan
has been settled and paid in full.
Your ITC profile should reflect that your loan was sold to the Nimble group.
Thank you for your patience.
The Wonga Team.