1 reviews | Active since Dec 2016

30 Jun 2017, 13:10

BAD SERVICE

<p>I took a loan last month and made an early repayment which didnt reflect on time. i then sent them the proof of payment that proves the amount was paid in full. today i wake up with a shock they debited my bank account. I then called and the first consultant was rude, then i called again they were not able to assist and gave me the supervisor which tried by failed. I need my money asap as important debit orders are going off and wont find funds available. I think i have called them 4 times aleady and they dont have solutions for me. Im not sure if im being made a fool... I have sent numerous emails with no response. </p> <p> </p>

0
Replies (1)
Wonga
Wonga's reply30 Jun 2017, 13:38
Official

Hi Thando

Thank you for taking our numerous calls - we are thrilled that we were able to quickly resolve this issue for your. It appears the number you provided us was incorrect and when we were able to get hold of you, your mobile number kept cutting off. But regardless - we are thrilled that, ,in the end we were able to provide you with your issue.

We wish you a fantastic weekend

The Wonga Team

Best regards,