LM
LUCAS M
1 reviews | Active since Apr 2015
05 Apr 2024, 11:39
Bad servhce
Failing to deal with issues of administration and passing that as cost to customers
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
05 Apr 2024, 12:13Hi Lucas,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with more details regarding your enquiry so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with more details regarding your enquiry so we may assist further.
Thanks,The Wonga Team
Best regards,
Wonga's reply05 Apr 2024, 12:13
Official
Hi Lucas,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with more details regarding your enquiry so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with more details regarding your enquiry so we may assist further.
Thanks,The Wonga Team
Best regards,
LM
LUCAS M's updateReviewer Update
05 Apr 2024, 18:39You sent an email which I forwarded you which gave me 40% discount which I paid. Now you send the mail saying it was a mistake and you have handed me over to ADRS. You expect me to pay the discount money back to you. What nonsense is that?
LM
LUCAS M's update05 Apr 2024, 18:39
Reviewer Update
You sent an email which I forwarded you which gave me 40% discount which I paid. Now you send the mail saying it was a mistake and you have handed me over to ADRS. You expect me to pay the discount money back to you. What nonsense is that?
LM
LUCAS M's updateReviewer Update
05 Apr 2024, 18:40And you take a very long time to respond to the my emails and calls
LM
LUCAS M's update05 Apr 2024, 18:40
Reviewer Update
And you take a very long time to respond to the my emails and calls
Wonga's replyOfficial
08 Apr 2024, 11:52Hi Lucas,
We apologise for the delayed feedback.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
We apologise for the delayed feedback.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
Best regards,
Wonga's reply08 Apr 2024, 11:52
Official
Hi Lucas,
We apologise for the delayed feedback.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
We apologise for the delayed feedback.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team
Best regards,