TP
Thandokazi P
1 reviews | Active since Aug 2024
10 Dec 2024, 12:51
Bad experience, i pa...
Bad experience, i paid them using FET but now they are still calling my husband and it harassing, on top of that they didn't allocate the payment, it still appears in the profile of which it's making his credit score bad They said they'll fix it in 3 days, they'll call blacks but even no it's still like that They must fix that as soon as possible
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
10 Dec 2024, 13:31Hi Thandokazi ,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are regulated financial service provider and unfortunately will not be able to discuss you husbands account with you.
If your husband is the account holder, please ask him to contact us directly and we will be happy to assist.
Alternatively, you can provide us with a number that we can reach him on, and we will call him back to help resolve your query.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are regulated financial service provider and unfortunately will not be able to discuss you husbands account with you.
If your husband is the account holder, please ask him to contact us directly and we will be happy to assist.
Alternatively, you can provide us with a number that we can reach him on, and we will call him back to help resolve your query.
Thanks,
The Wonga Team
Best regards,
Wonga's reply10 Dec 2024, 13:31
Official
Hi Thandokazi ,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are regulated financial service provider and unfortunately will not be able to discuss you husbands account with you.
If your husband is the account holder, please ask him to contact us directly and we will be happy to assist.
Alternatively, you can provide us with a number that we can reach him on, and we will call him back to help resolve your query.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We are regulated financial service provider and unfortunately will not be able to discuss you husbands account with you.
If your husband is the account holder, please ask him to contact us directly and we will be happy to assist.
Alternatively, you can provide us with a number that we can reach him on, and we will call him back to help resolve your query.
Thanks,
The Wonga Team
Best regards,