BT
Boitumelo T

1 reviews | Active since Dec 2021

22 Mar 2024, 10:08

Bad customers service all the time with Wonga

I want to settle my account with wonga and I'm not allowed to do that but I can settle with other companies or business. How insane is this honestly. I've been sending emails since Wednesday with no response and they just ignore my emails.they say on the website even if I pay now they will still debit my account next month imagine

0
Replies (1)
Wonga
Wonga's reply22 Mar 2024, 11:13
Official
 Hi Boitumelo, 

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

Please send us a private message confirming your registered email address. 

Thanks, The Wonga Team