IK
Irma K
1 reviews | Active since Aug 2017
29 Jul 2019, 14:32
BAD CUSTOMER SERVICES
I took out a loan last year without any problems, and settled it before my period was over, but when I tried to apply again they keep declining me. Are they mad because I settled in advance? I received an sms from them last week Thursday that they reviewed my account and I can apply again. I app**** and they declined????? REALLY???? I have send several emails but they ignore me???? My contact numbers *** and ***
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
30 Jul 2019, 08:16Hi Irma,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
Best regards,
Wonga's reply30 Jul 2019, 08:16
Official
Hi Irma,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we can investigate this matter.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
30 Jul 2019, 09:20 We've been trying to get hold of you, but with no success, we could reach you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Your complaint resolution is important to us.
Please provide us with a preferred call back time.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,
Wonga's reply30 Jul 2019, 09:20
Official
We've been trying to get hold of you, but with no success, we could reach you.
Your complaint resolution is important to us.
Please provide us with a preferred call back time.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Your complaint resolution is important to us.
Please provide us with a preferred call back time.
Sonja from our Customer Resolutions team will contact you immediately, once we've received your information so we can investigate and resolve this matter.
Thank You
The Wonga Team
Best regards,