Bad customer service

Item: Wonga
Rating: 1
Author: Priscilla U

I sent an email querying my paid up account where I was charged more, was told I will be contacted within 48 hours, this was on Sunday till today on Thursday I haven't received any feedback or communication from you guys

Helpful (0)

Replies (1)

Wonga's replyOfficial

30 May 2025, 09:52

Hi Priscilla ,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered Name and Surname so we may assist further.

Thanks
The Wonga Team

Wonga's reply30 May 2025, 09:52

Official