KN
Kirsty N

1 reviews | Active since Jun 2026

11 Jun 2026, 15:12

Bad customer service

This company makes it so hard for you to settle your account ive been requesting a settlement letter since Monday and still no response but as soon as you miss payments the call whole day

The numbers provided online does not work , no response on emails this is pathetic.

0
Replies (1)
Wonga
Wonga's reply11 Jun 2026, 15:54
Official
Hi Kirsty,

We have just sent the settlement letter. 📄

We have frozen the accounts to prevent any additional interest or fees from being added during this period. 😊

We would like to apologies for the delay.

Kind regards,
Wonga Team 💙