NM
Nqobile M
1 reviews | Active since Jun 2021
07 Jun 2021, 07:15
Bad customer service
It has been two weeks the loan has been paid in full with interest however wonga won't remove the debit order and close my account. Please close my Account and cancel the debit order.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
07 Jun 2021, 08:43Hi Nqobile,
We've reviewed your account and can confirm that your loan has been settled
and repaid in full.
Your account status has updated and can confirm that all debit orders has been canceled.
We have emailed you a paid up letter as confirmation that your loan has been settled.
Should any payments be debited in error, will we will gladly process a refund.
We have sent an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We've reviewed your account and can confirm that your loan has been settled
and repaid in full.
Your account status has updated and can confirm that all debit orders has been canceled.
We have emailed you a paid up letter as confirmation that your loan has been settled.
Should any payments be debited in error, will we will gladly process a refund.
We have sent an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply07 Jun 2021, 08:43
Official
Hi Nqobile,
We've reviewed your account and can confirm that your loan has been settled
and repaid in full.
Your account status has updated and can confirm that all debit orders has been canceled.
We have emailed you a paid up letter as confirmation that your loan has been settled.
Should any payments be debited in error, will we will gladly process a refund.
We have sent an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We've reviewed your account and can confirm that your loan has been settled
and repaid in full.
Your account status has updated and can confirm that all debit orders has been canceled.
We have emailed you a paid up letter as confirmation that your loan has been settled.
Should any payments be debited in error, will we will gladly process a refund.
We have sent an update request to all credit bureaus to have your ITC profile updated.
Thank you for your patience.
The Wonga Team.
NM
Nqobile M's updateReviewer Update
07 Jun 2021, 09:48Thank you very much
NM
Nqobile M's update07 Jun 2021, 09:48
Reviewer Update
Thank you very much
Wonga's replyOfficial
07 Jun 2021, 09:56Hi Nqobile,
You're welcome.
If you feel that your query has been resolved, please feel free and re-rate the service
you received.
Kind Regards
The Wonga Team.
You're welcome.
If you feel that your query has been resolved, please feel free and re-rate the service
you received.
Kind Regards
The Wonga Team.
Wonga's reply07 Jun 2021, 09:56
Official
Hi Nqobile,
You're welcome.
If you feel that your query has been resolved, please feel free and re-rate the service
you received.
Kind Regards
The Wonga Team.
You're welcome.
If you feel that your query has been resolved, please feel free and re-rate the service
you received.
Kind Regards
The Wonga Team.