Item: Wonga
Rating: 2
Author: Ayanda T

Wonga's replyOfficial

14 Oct 2025, 15:41

Hi Ayanda,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number so we may assist further.

Thanks,The Wonga Team

Wonga's reply14 Oct 2025, 15:41

Official

Hi Ayanda,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number so we may assist further.

Thanks,The Wonga Team

Wonga's replyOfficial

14 Oct 2025, 16:16

Hi Ayanda,

Thank-you for confirming your ID number.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your application.

Thanks,The Wonga Team

Wonga's reply14 Oct 2025, 16:16

Official

Hi Ayanda,

Thank-you for confirming your ID number.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your application.

Thanks,The Wonga Team

Wonga's replyOfficial

14 Oct 2025, 16:26

Hi Ayanda,

We confirm receipt of your statements.

Kindly download your most recent bank statement from your banking app and upload directly for verification.

Please note that we could not accept the uploaded statements due to documents format.
Thanks,The Wonga Team

Wonga's reply14 Oct 2025, 16:26

Official

Hi Ayanda,

We confirm receipt of your statements.

Kindly download your most recent bank statement from your banking app and upload directly for verification.

Please note that we could not accept the uploaded statements due to documents format.
Thanks,The Wonga Team

Bad customer service