PU
Priscilla U
1 reviews | Active since Mar 2018
01 Nov 2022, 11:35
Bad customer service
I have been calling your call centre with no luck, requested a call back still waiting. I have sent emails and still no help. All I want is my settlement letter,thank you!
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Replies (1)
Wonga's replyOfficial
01 Nov 2022, 13:18Hi Priscilla,
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed was has transpired on your account and can confirm that
your loan has been paid in full.
We have sent a paid up letter via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed was has transpired on your account and can confirm that
your loan has been paid in full.
We have sent a paid up letter via our email platform.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Nov 2022, 13:18
Official
Hi Priscilla,
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed was has transpired on your account and can confirm that
your loan has been paid in full.
We have sent a paid up letter via our email platform.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
We have reviewed was has transpired on your account and can confirm that
your loan has been paid in full.
We have sent a paid up letter via our email platform.
Thank you for your patience.
The Wonga Team.