SM
Stacey-Lee Manuel
1 reviews | Active since Sept 2021
08 Feb 2022, 19:49
Bad credit report
I had a loan with wonga paid up my loan but 2 months later they still on my credit report stating I am owning them!!!!!
I have contacted their customer care department load complaints no help whatsoever!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
09 Feb 2022, 07:42Hi Stacey-Lee,
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
Wonga's reply09 Feb 2022, 07:42
Official
Hi Stacey-Lee,
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our Collections Team will investigate why your details
are not updated at the credit bureaus.
Please be advised that Clear score is not a credit bureau and the information
on clear score is not accurate.
Please email us a copy of your updated ITC profile,
The credit bureaus in South Africa are (Transunion, Experian, XDS, Compuscan
and Vericred). As mentioned Clear Score is not a credit bureau.
Please email us a copy of your credit report to
***.
Thank you for your patience.
The Wonga Team.
SM
Stacey-Lee Manuel's updateReviewer Update
18 Feb 2022, 13:21Please contact me I need to speak with someone urgently
SM
Stacey-Lee Manuel's update18 Feb 2022, 13:21
Reviewer Update
Please contact me I need to speak with someone urgently
Wonga's replyOfficial
18 Feb 2022, 16:58Hi Stacey-Lee,
We can confirm that our contact center is experiencing very high volumes.
However, we will try and get one of our agents to contact you on Monday.
Thank you for your patience.
The Wonga Team.
We can confirm that our contact center is experiencing very high volumes.
However, we will try and get one of our agents to contact you on Monday.
Thank you for your patience.
The Wonga Team.
Wonga's reply18 Feb 2022, 16:58
Official
Hi Stacey-Lee,
We can confirm that our contact center is experiencing very high volumes.
However, we will try and get one of our agents to contact you on Monday.
Thank you for your patience.
The Wonga Team.
We can confirm that our contact center is experiencing very high volumes.
However, we will try and get one of our agents to contact you on Monday.
Thank you for your patience.
The Wonga Team.