1 reviews | Active since Jan 2019
Bad bad service and communication skills Zero percent
My Zanoxolo Nyama.
I have been trying Wonga to remove my name on Credit Bureau or black list .
They provided false information that I have an outstanding or overdue of R444 which I was not aware of that amount what was it for until today ..
I have been contacted them via emails and calls. They never explained to me that R444 .
I have a paid up letter provided by them by they still saying I have an outstanding balance why at the first place they issued paid up letter.
My own understanding you can't be provided paid up letter without finished paying your loan or outstanding.
The never contacted me to let me know I have an outstanding they just went straight to list my name I have an outstanding balance.
It's been more than 3 to 4 months contacting them to remove my name yesterday I gave them a call to ask them to remove my name .
Can you please just do it and provide me with a proof that it's been removed from the bureau.
To make a loan to you guys it was about to build my credit score but you destroyed it . False information even the accounts I finished long time you listed again for what reason. It's not only this account I have a proof that you submit false information on the Bureau..
I am not happy about your service seriously it's poor and you don't care at all ...
Can you please just do it and provide me with a proof that it's been removed from the bureau.
To make a loan to you guys it was about to build my credit score but you destroyed it . False information even the accounts I finished long time you listed again for what reason. It's not only this account I have a proof that you submit false information on the Bureau..
I am not happy about your service seriously it's poor and you don't care at all ...
I reported this matter at NCR to also check what is the problem with this account still open and you guys send false information with you contacted me before you take this action.
No one contacted me about this matter.
My credit score dropped big time because of what you provided to bureau.
I reported this matter at NCR to also check what is the problem with this account still open and you guys send false information with you contacted me before you take this action.
No one contacted me about this matter.
My credit score dropped big time because of what you provided to bureau.
We have submitted a new credit record update, please refer to our Customer Care email.
We apologise for the inconvenience caused by the invalid listing as there is no balance outstanding on your account.
Regards,
The Wonga Team
We have submitted a new credit record update, please refer to our Customer Care email.
We apologise for the inconvenience caused by the invalid listing as there is no balance outstanding on your account.
Regards,
The Wonga Team