BAD BAD BAD

I HAD AN ACCOUNT IN MARCH 2018, THOUGHT IT WAS PAID UP, HEARD THERE'S STILL R3000.00 OUTSTANDING. CALLED FOR A WEEK NOW, NOT GETTING ANY JOY. WAS TOLD THE ACCOUNT IS WITH HTN ATTORNEYS, CALLED THEM, WAS ADVISED ACCOUNT IS WITHDRAWN, I SHOULD CALL WONGA. CALLED WONGA WAS TOLD MATTER WILL BE SENT TO FINANCE DEPT AND WILL GET FEEDBACK IN 24HOURS, CALLED TODAY, WAS TOLD WILL GET FEEDBACK IN 24-48 HOURS, 48 HOURS PAST ALREADY!!!! I NEED SOMEONE TO CALL ME TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS VERY URGENT!!!!!!!!!!!!!!!!!!