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So I had missed a payment to which I then made arrangement to repay, later after the payment they then called again to notify that there's still an outstanding amount( I dont understand how) nevertheless I agree to them debiting, however they say its failing yet i have funds in my account.so now a lady called promised to send account details till now im still awaiting...what makes me angry is that i had received so many calls regarding arrangement and yet still fail???now u tell me i have to pay intrest accrued
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Replies (2)Wonga's replyOfficial
24 May 2019, 11:40Hi Mphowza,
We're sorry to hear about your experience.
This is certainly not the Wonga-way.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
We're sorry to hear about your experience.
This is certainly not the Wonga-way.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
Best regards,
Wonga's reply24 May 2019, 11:40
Official
Hi Mphowza,
We're sorry to hear about your experience.
This is certainly not the Wonga-way.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
We're sorry to hear about your experience.
This is certainly not the Wonga-way.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
27 May 2019, 14:43Hi Mphowza,
We have still not received your details so we can investigate this issue.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
We have still not received your details so we can investigate this issue.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
Best regards,
Wonga's reply27 May 2019, 14:43
Official
Hi Mphowza,
We have still not received your details so we can investigate this issue.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
We have still not received your details so we can investigate this issue.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can contact you and investigate this issue.
Thank You
The Wonga Team
Best regards,
